Refund Policy

Refund Policy

Update: 25/06/2025

1. Pre-determined Fees

All service and package fees are communicated to clients in advance. Clients are advised to seek clarification on all charges before committing to any service or package.

2. No-Refund Policy

Where the Centre has provided services satisfactorily and consistently, no refund will be issued if the client chooses to discontinue for any personal reason.

3. Conditions Where Refund May Be Considered

A refund may be considered only if the Centre itself cancels a confirmed service due to its own inability to deliver, or if a service has been paid for but not commenced and a written cancellation request is submitted within 24 hours of payment. Requests based on personal reasons, health changes, relocation, or subjective dissatisfaction will not be entertained.

4. Missed Sessions

Sessions missed without prior notice will not be refunded or credited. Rescheduling, if available, is subject to Centre schedule and discretion.

5. Package Terms

For multi-session packages, partial refunds for unused sessions will not be provided if the client discontinues voluntarily.

6. Dispute Resolution

For disputes regarding fees or refunds, write to divyanshiwellness@gmail.com or call 9608604629. We are committed to addressing concerns fairly and in a timely manner.

7. Policy Updates

This Refund Policy is subject to change at the Centre's discretion. Updates will be displayed at the Centre premises.